Support

Support functions play a crucial role in enhancing overall customer experience and operational efficiency across the entire network.

“When we give cheerfully and accept gratefully, everyone is blessed.”

Vital support required

Behind every successful train journey lies a network of dedicated professionals who ensure smooth operations and exceptional service.

Discover a diverse range of roles essential to the functioning of the UK rail sector. From administrative positions managing schedules and logistics to technical roles maintaining infrastructure and safety standards, these support functions form the backbone of the industry, enabling it to thrive and evolve. Whether you’re passionate about finance, HR, logistics, or IT, find your place in this dynamic sector where your skills can make a tangible difference in keeping the nation moving.

More from the world of Support

Customer Service Assistant

Customer service jobs (working in rail)

Customer Service Assistants play a pivotal role in the daily operations of UK rail services. They are the frontline ambassadors of rail companies, responsible for assisting passengers with inquiries, providing travel information, selling tickets, and ensuring their overall satisfaction throughout their journey. CSAs work across various settings, including ticket offices, station concourses, and onboard trains, … Read more
Railway apprenticeships guide

Apprenticeships in the UK rail industry (a guide)

Are you an ambitious individual looking to take your first step into a promising career? Young or old, you might want to consider apprenticeships, particularly in the UK rail industry. Apprenticeships offer a unique and valuable pathway to a rewarding and secure career, and the rail industry presents an exciting arena for those willing to … Read more