Section Administrator

Hitchin ADM Downside, Hitchin

Network Rail

Who We Are

Join Network Rail! Where People and Connections Matter

At Network Rail, we’re dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you’re not just part of a team- you’re part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. We’re committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we’ll do everything we can to accommodate any needs throughout the recruitment process. Safe behaviour is a requirement of working for Network Rail.

About the Role

The role is responsible for providing comprehensive administrative support to the Section, including the management of rosters and timesheets, maintaining accurate system records, and updating databases. This includes opening and closing work orders as required and supporting the administration of the Assessment in The Line process to ensure operational and compliance requirements are met. The post holder will also undertake a wide range of general office administration duties, maintaining efficient and well organised filing systems with particular attention to confidentiality and safety critical documentation. The role works closely with the Section Manager and provides flexible support to other Section Administrators as directed, contributing to the smooth and effective running of the team.

Salary: £25,418

Grade: Band 6 (Role Clarity Contract)

Closing Date: 30th June 2026

Benefits

Here are a few of the benefits we offer:

  • Generous annual leave entitlement
  • Choice of pension schemes
  • Discounted leisure train travel for you and your family
  • 75% subsidy on Rail and Underground season tickets
  • 5 days paid volunteer or carers leave
  • My Benefits platform – giving national and local discounts on retailers, gym membership and more

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know-we’ll do our best to assist you. All offers of employment are conditional upon satisfactory completion of pre-employment checks.

Your Experience and Skills

Key Accountabilities

  • Administration of rosters and timesheets.
  • Accurately update systems, databases and records as required including opening/closing works orders where directed.
  • Support the administration of the Assessment in The Line process.
  • Set up and maintain efficient filing systems for the Section(s) paying particular attention to confidentiality where necessary and also those documents deemed to be safety critical.
  • Undertake general office administration duties for the Section Manager using a range of knowledge and skills to provide effective support.
  • Provide support and assistance to other Section Administrator positions as directed.

Essential

  • Experience of clerical support and office management
  • Excellent time manager
  • Knowledge of relevant IT systems
  • Ability to work on own initiative
  • Excellent interpersonal, communication and organisation skills

Desirable

  • Knowledge of operational railway environment
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