GTR
About the Role
The rail industry offers excellent career development and opportunities. We are committed to building teams that reflect the communities we serve. Becoming a Rail Enforcement Officer is a great way to contribute to this goal.
You will need strong customer service skills and excellent interpersonal abilities. You should be able to build positive relationships with people at all levels, including customers and the wider community.
Job Purpose
Increase passenger and employee confidence by reducing low-level crime and anti-social behaviour. You will patrol trains and stations independently and as part of a team. You will also collaborate with other departments and external agencies, including the police, to ensure the security of our railway and deter crime, anti-social behaviour, and fare evasion. You will respond to emergencies and provide assistance to GTR personnel, police, and other emergency services as needed. A key part of the role involves engaging with GTR customers to raise safety and security awareness and improve customer satisfaction.
What We Can Offer You
- Final salary pension
- Free travel on GTR and sister groups for you and your family
- 75% off travel on other train operating companies for you, and leisure travel for your family
- A benefits package offering discounts with many retailers
GTR supports family-friendly policies, including maternity, paternity, and adoption leave, time off for prenatal care, and shared parental leave.
Please refer to our Job Profile for a comprehensive description of the role’s requirements.
Please note: You will be required to undergo the BTP Vetting procedure, which is a more rigorous process than a standard CRB check.
