Network Rail
Commercial Modelling Analyst (Fares, Ticketing & Retail)
Location: London, GB
Department Name: FR FTR WP3 Business Case (639206) G5
About Network Rail
The Fares, Ticketing and Retail programme is collaborative and cross-industry, across Department for Transport (DfT), DfT Operator (DFTO), Rail Delivery Group (RDG) and Train Operating Companies (TOCs). There is also a core team which sits within Network Rail – this role will sit within this team.
A railway fit for Britain’s future. Britain’s railways should reflect the way we live today – not the systems of the past. Yet for many passengers, the experience remains confusing, outdated and out of step with modern life. Across Great Britain, we’re driving forward a programme of modernisations including reforming fares, introducing simpler ticketing and expanding digital and tap in tap out payment options. These improvements are delivering improvements to passenger experience now, ahead of a simpler more unified railway under Great British Railways.
Investing in improvements for passengers now. We’re not waiting. We know that the current labyrinth of fares and pricing can be confusing and fixing that is crucial to rebuilding trust in our railways and encouraging more people to take the train. The Government is investing hundreds of millions on making fares easier to understand, ticketing simpler, and journeys more seamless. Working with the rail industry, we’re rolling out a series of enhancements putting passengers at the heart of journeys:
- A fares system passengers can trust – Replacing the tangled web of over 400 different train company fares with three clear and transparent fare options for every journey, making it easier for passengers to choose the right fare every time.
- Easy to buy and travel with the right ticket – Introducing clearer terms and conditions to reduce unintentional fare evasion and working with the rail industry to cut fraud and ticketless travel.
- Easy to choose how and where to buy a ticket – Including through specialist independent ticket retailers and via a high quality, easy to use GBR website and app that will replace 14 train company ticket websites.
- More straightforward travel in key urban areas, with rail integrated alongside other public transport – Expansion of tap in tap out payments to Greater Manchester, the West Midlands and across more of the South East, and trials of innovative mobile payments that make travel as easy as pressing a button on your phone before hopping on a train.
- A more inclusive and accessible retail experience – That adapts to changing customer needs, including those who rely on paper tickets or cash, or who need extra assistance before or after travel.
By making fares easier to understand, modernising ticketing, and expanding digital and tap in tap out options, we’re laying the foundations for Great British Railways to deliver a more seamless, customer-focused service. This isn’t a plan for the future – every change we’re delivering is having an impact today, as we deliver on our mission to rebuild trust in our railway, bring people back to rail, and attract new passengers to choose rail for the first time.
Brief Description
We are currently looking for a Commercial Modelling Analyst to support the rail analysis and modelling that underpins the Fares Ticketing and Retail programme, utilising the FTR modelling suite, alongside industry data tools, to reach outcomes that inform key programme strategy decisions and influence senior decision makers. The role will support in the development and use of commercial models, data mapping, and analytics to assist in the development of the FTR programme strategy, business casing and commercial reporting.
About the Role (External)
Skills, Experience and Qualifications
- Some analytical experience, working with large data sets to identify key trends and behaviours.
- Demonstratable record of effective problem solving, able to offer a fresh perspective to challenges, with strong evaluation and decision-making skills.
- Experience working with economic and financial data, or a high level of competency working with numerical data more generally.
- Competent in the use of Excel and PowerPoint.
- Good stakeholder engagement and communication skills at all levels, with the ability to tailor narratives to different stakeholders and needs, in particular, presenting analysis and complex outputs in a simple way for ease of understanding.
We’re an inclusive employer of choice and welcome applications from everyone. For this specific role, there is an expectation to be able to come to our London or Derby office for a minimum of three days per week. We encourage people to work flexibly and we’re open to hybrid working! We’ll also try our best to adapt the recruitment process and offer a reasonable alternative to help support people with disabilities.
If you’re working within the rail industry and considering applying via a Secondment, we encourage you to have a conversation with your line manager early in the process to support a potential secondment into NR and where successful to support your release.
Salary
£43,588 – 51,719
Closing Date
16/4/2026. Late applications will not be accepted.
Benefits
Network Rail Benefits – To find out about what benefits we offer, click here
All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information
Some of our roles require face to face Drugs & Alcohol testing. Further details will be shared with you as part of your formal offer.
