Business Continuity Manager

Job Introduction

Are you looking for a career where you can make a real difference in people’s day. 

We are seeking a Business Continuity Manager to join our team based from our Head Office in London Bridge (hybrid working). 

The Business Continuity Manager is responsible for designing, implementing and maintaining an ISO 22301‑aligned Business Continuity Management System to ensure the organisation can respond to and recover from disruption. Working across operational and frontline teams, the role embeds business continuity into daily operations and strategic decision‑making, delivering plans, exercises and assurance processes that strengthen resilience. This role ensures continuity arrangements are tested, improved and integrated with wider risk, emergency and operational resilience activities to protect people, services and customers during disruption.

Can you move people? Apply now.

What you’ll do

• Establish, implement and maintain the organisation’s Business Continuity Management System (BCMS) in accordance with the requirements of ISO 22301.
• Develop and maintain the organisation’s Business Continuity Policy, framework and governance arrangements, ensuring clear accountability across the business.
• Lead Business Impact Analysis (BIA) and risk assessment processes to identify critical activities, dependencies, recovery priorities and potential disruption scenarios.
• Develop, maintain and regularly review business continuity plans, ensuring that all critical functions have appropriate recovery arrangements.
• Design and deliver an exercise and testing programme to validate business continuity plans and ensure organisational preparedness.
• Lead the review and continuous improvement of continuity arrangements through post-incident reviews, lessons learned and assurance activity.
• Provide expert advice and guidance to senior leaders and operational teams on business continuity planning and organisational resilience.
• Develop and deliver training and awareness programmes to ensure leaders and teams understand their responsibilities within the BCMS.
• Monitor emerging risks and organisational changes to ensure continuity arrangements remain effective and aligned with business needs.
• Maintain documentation, records and assurance evidence required to demonstrate compliance with ISO 22301 and internal governance requirements.

The experience you’ll need

To be considered for this role we recommend you demonstrate the below in your application;

• Business Continuity Leadership You implement and maintain a Business Continuity Management System aligned to ISO 22301.
• Organisational Resilience You develop and maintain robust business continuity plans that enable the organisation to respond effectively to incidents.
• Risk & Impact Understanding You lead business impact analysis and risk assessment activities to identify vulnerabilities and prioritise resilience actions.
• Assurance & Continuous Improvement You ensure the BCMS is tested, reviewed and continuously improved through exercises, audits and lessons learned.
• Collaboration & Capability You build capability across the organisation by supporting leaders and teams to understand their roles in maintaining business continuity.

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here. 

Other things to know

• This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
• All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isn’t available for this role.
• If you applied but weren’t successful in getting a similar role at Southeastern, please wait six months before applying again.

Find out more about our recruitment process and get tips to help you apply.

What you’ll get in return

Along with your salary, the rewards you’ll get include:

• a final salary pension
• 25 days annual leave allowance (plus bank holidays)
• free rail travel across our networks.

Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.

A bit about Southeastern

We’re one of Britain’s busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.

However, working on our railway is more than getting passengers from A to B. It’s about all the little moments that make a difference to their journey.

It’s also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we’re fully committed to and we’re proud to have been named a ‘Great Place to Work’ at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women.

Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.

At the heart of everything we do, our Safeguarding Team works to keep our customers, colleagues, and the public safe by improving safeguarding measures and knowledge making sure everyone gets home safe, every day.

Learn more about our railway.

SE Trains Limited