Why Work for Lumo?
Lumo is an innovative and eco-friendly train operator that launched in 2021, providing an all-electric train service on the East Coast Main Line between London King’s Cross and Edinburgh Waverley. Owned by FirstGroup, Lumo aims to redefine rail travel by focusing on sustainability, customer satisfaction, and digital-first operations. Employees at Lumo have the opportunity to be part of a forward-thinking company that prioritizes environmental responsibility and customer experience. Working at Lumo means contributing to a greener future and being part of a team that is revolutionizing rail travel in the UK.
Job Roles at Lumo
Lumo offers various job roles ranging from train drivers and onboard crew to customer service representatives and administrative staff. The company emphasizes digital innovation and sustainability, providing employees with a modern work environment. Lumo promotes a paperless ticketing system, onboard catering with a focus on plant-based options, and a simplified booking process. Employees benefit from comprehensive training programs, career development opportunities, and a supportive work culture that values their contributions. The focus on customer-centric service and operational efficiency makes Lumo an exciting place to build a career in the rail industry.
Locations and Operations
Lumo operates up to five daily services between London King’s Cross and Edinburgh Waverley, with stops at Stevenage, Newcastle, and Morpeth. The company uses a fleet of Hitachi Class 803 electric multiple unit trains, known for their speed, comfort, and eco-friendliness. Lumo’s trains are designed to offer a single-class service with free Wi-Fi, ergonomic seating, and various onboard amenities to ensure a comfortable travel experience. The company’s commitment to sustainability extends to its operations, offering a greener alternative to air travel along the same route.
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