Hull Trains Jobs

Why Work for Hull Trains?

Hull Trains is a distinguished open-access train operating company, known for its award-winning services and commitment to customer satisfaction. The company operates direct routes between Hull and London King’s Cross, emphasizing a high level of service that has earned it the title of Best UK Train Operator in 2017. Working for Hull Trains means joining a team that values dedication, exceptional customer service, and continuous improvement. Employees are part of a dynamic and supportive environment where they can contribute to providing excellent travel experiences and enjoy the benefits of working for a forward-thinking rail operator.

Job Roles at Hull Trains

Hull Trains offers a variety of job roles, including train drivers, on-board crew, customer service representatives, and office-based positions. The company places a strong emphasis on employee selection, ensuring that staff are well-equipped to provide top-notch service. Employees benefit from competitive salaries, a comprehensive benefits package including free travel on Hull Trains, discounts on other rail operators, and access to a pension scheme. Hull Trains also supports work-life balance with 25 days of annual leave and promotes health and wellness through initiatives like the Cycle to Work scheme and discounted gym memberships​​.

Locations and Operations

Hull Trains operates up to 94 direct services weekly, connecting Hull and the Humber region with London. The introduction of the high-tech Paragon fleet, a £60 million investment, has enhanced travel with smoother rides, increased seating capacity, and advanced amenities such as free 4G-enabled Wi-Fi and at-seat trolley service. Hull Trains is headquartered in Hull, with major operational hubs ensuring seamless connectivity and efficient service delivery. The company continues to innovate and expand, including proposals for new routes to further enhance its service offering​.